Service Level Agreement (SLA)
We aim to respond within 2 hours during normal working hours, although urgent issues may be responded to much quicker dependant upon the type of product and issue (See product specific SLA ). We guarantee to respond to general enquiries by the end of the next working day.
Product specific SLA’s:-
SLA for Connectivity products: https://swiftinter.net/connectivity/sla/
SLA for VPS Server products: https://swiftinter.net/vps-servers/sla/