Swift are committed to providing a professional and personal support service to meet the needs of your business – whether helping with the configuration of your server or talking you through the set-up of domains and email, we’re here to help.
From 17,224 support request tickets, 2,754 customers completed a survey answering 5 questions about the level of support received on a scale from 1 to 5. 1 being Poor, 3 being Neutral, and 5 being Excellent. The last survey was conducted on 20/01/2021
We have published the results of the survey, showing the questions asked, and the ratings provided by our customers.
What our clients say about our support
How do you rate the time it took to answer your case?
How do you rate the technical ability of the agent who handled your case?
How do you rate The professionalism of the agent who handled your case?
How do you rate the completeness of the response you received
How do you rate your overall satisfaction with the support you received
What our customers say about Swift support